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    Client & Professional Reviews

    Don't just take our word for it. Read what our clients, their families, and healthcare professionals say about our care.

    CQC logo
    My Homecare Crowborough
    CQC overall rating
    Good
    31 July 2025

    Professional Endorsements

    Recognised by the Care Quality Commission and trusted by local healthcare professionals.

    "People were supported by the service and liaison with other professionals was positive, resulting in a good standard of care for people."

    CQC

    Care Quality Commission

    Latest CQC Assessment

    "Staff knew people well and were aware of people's preferences, likes, dislikes and preferred routines."

    CQC

    Care Quality Commission

    Latest CQC Assessment

    "There was a culture of continuous improvement and learning at the service."

    CQC

    Care Quality Commission

    Latest CQC Assessment

    "The registered manager was approachable and available to people."

    CQC

    Care Quality Commission

    Latest CQC Assessment

    Family & Client Reviews

    Real experiences from the people and families we support every day across East Sussex.

    "They regularly engage her in conversation and treat her with great kindness."

    Family Member

    Relative of Client

    "People told us they felt safe during care calls and that they were encouraged to complete tasks themselves to maintain levels of independence."

    Client Feedback

    Service User

    "People and their loved ones were able to raise concerns, issues or complaints and told us they were confident that the service would respond in a timely way."

    Family Member

    Relative of Client

    "We are extremely pleased with the compassionate and reliable care provided. Our carer goes above and beyond every visit."

    Sarah T.

    Family Member, Crowborough

    "The team are always punctual, caring and professional. They have made an enormous difference to our family's daily life."

    David M.

    Family Member, Uckfield

    "Ashdown Care have been outstanding. My mother feels safe and valued. We couldn't ask for more."

    Catherine R.

    Family Member, Heathfield

    Experience The Difference

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